Seller Terms and Conditions
Welcome to CraftsOk! If you are a seller using our platform to list and sell handmade products, please read and comply with the following terms and conditions:
1.Product Listings: As a seller, you are responsible for creating accurate and complete product listings. This includes providing clear and detailed product descriptions, pricing, shipping information, and images. You must also ensure that the products you list comply with all applicable laws and regulations, including safety standards and intellectual property rights.
2.Order Fulfillment: You are responsible for fulfilling orders in a timely manner and providing accurate shipping information to buyers. You must also communicate with buyers regarding order status, shipping updates, and any delays or issues that may arise. If you are unable to fulfill an order, you must promptly notify the buyer and issue a refund if necessary.
3.Payment and Fees: CraftsOk facilitates payments between buyers and sellers, and charges fees for certain services, such as listing fees or transaction fees. You agree to comply with CraftsOk’s payment and fee policies, which may be updated from time to time. You are also responsible for any taxes or other charges that may apply to your sales.
4.Shipping and Returns: You are responsible for shipping products to buyers in a timely manner and providing accurate shipping information. You must also ensure that your products are packaged securely to avoid damage during shipping. Returns are only accepted for products that are received in damaged condition, and you must promptly refund the buyer or provide a replacement in such cases.
5.Intellectual Property: You must ensure that all content, including product images, descriptions, and trademarks, that you use on CraftsOk is your own original work or that you have proper authorization to use. You are prohibited from using or reproducing any content that infringes upon the intellectual property rights of others.
6.Prohibited Activities: You are prohibited from engaging in any activities that violate applicable laws, regulations, or CraftsOk’s policies, including but not limited to fraud, misrepresentation, harassment, discrimination, and infringement of intellectual property rights. You must also comply with all applicable export and import laws in relation to your products.
7.Communication with Buyers: You must communicate with buyers in a professional and courteous manner. This includes responding promptly to buyer inquiries, addressing any issues or concerns, and providing accurate information about your products and shipping.
9. Termination: CraftsOk reserves the right to suspend or terminate your seller account for any reason, including but not limited to violations of these terms and conditions. You may also terminate your seller account at any time by following CraftsOk’s account closure process.
10.Indemnification: You agree to indemnify and hold CraftsOk harmless from any claims, damages, losses, liabilities, and expenses, including legal fees, arising from your use of our website, your products, or any violation of these terms and conditions.
11.Modifications: CraftsOk may modify these terms and conditions at any time without prior notice. It is your responsibility to review and comply with the most current version of these terms and conditions.
12.Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Country/State/City], without regard to its conflict of law provisions.
13.Entire Agreement: These terms and conditions constitute the entire agreement between you and CraftsOk regarding your use of our platform as a seller, and supersede any prior agreements or understandings.
14.Contact Us: If you have any questions, concerns, or feedback regarding these seller terms and conditions, please contact us through our customer support or contact information